Testimonials

We are very honoured that many of our clients like to tell us how the service they received from us made them feel. We’d like to share some of these comments with you below.

  • Avatar cr e 3 days ago ★★★★★
    I can't thank Hilliers Funeral Service enough for their compassionate and professional support during one of the most difficult times of my life. From the very first contact, they treated us with dignity and respect, guiding us through … read more each step of the process with care and understanding. The staff was incredibly sensitive to our needs and made sure everything was handled smoothly, allowing us to focus on our loved ones. The attention to detail, the thoughtfulness of their services, and the genuine kindness shown to our family were beyond our expectations. Hilliers truly went above and beyond, and I highly recommend their services to anyone in need. They made a difficult time just a little bit easier, and for that, we are incredibly grateful.
  • Avatar Barbara Jose a week ago ★★★★★
    I was told by a friend that Hillier Funeral Service is the best. I can confirm that she was right. They were amazing. They guided us through every aspect of a very difficult time. The support was first class from beginning to end. Sue … read more was always at the end of the phone helping & advising me and answering my questions. Neil was so calm and reassuring before, during & after the service. I highly recommend Hillier Funeral Service.
  • Avatar Chris Sutton 2 weeks ago ★★★★★
    From our first contact with Hillier's we were in caring hands, helping us with every arrangement, not easy as we were a hundred miles distant. We would like to thank everyone, but especially Nick Sanbrooke, for a moving and loving … read more result.
  • Avatar Donna Harry 3 weeks ago ★★★★★
  • Avatar Matt Bray 3 weeks ago ★★★★★
    Becky & her team have been fantastic throughout, always compassionate , professional & sensitive. I would not hesitate to recommend them. They were able to manage a difficult situation & we found great comfort in the wonderful … read more service they were able to provide. A huge “Thank You”.
  • Avatar S Berrisford 3 weeks ago ★★★★★
    We experienced, kind, courteous discreet and very thoughtful service throughout the arrangement and celebration of mum's funeral, right from our initial conversation with Hilliers. The whole family is extremely grateful for all the … read more support we received.
  • Avatar stuart wemyss 3 weeks ago ★★★★★
    "Exceptional Service and Compassionate Care"
    I cannot express enough gratitude for the exceptional service provided by Hilliers During one of the most difficult times in our lives, they showed unwavering professionalism, compassion,
    … read more and respect every step of the way. From the moment we contacted them, the team was incredibly understanding, taking the time to listen to our needs and guiding us with patience and kindness through all the arrangements.
    The attention to detail was remarkable, and they went above and beyond to ensure everything was perfect. We felt supported, never rushed, and truly cared for. They handled everything with the utmost respect for Julie, making a difficult process as seamless as possible.
    The staff was incredibly organized, offering a wide range of services and helping us make choices that reflected Julies wishes. Every detail was taken care of, from the funeral service to the beautiful memorial, leaving us with one less thing to worry about.
    I highly recommend Hilliers for anyone seeking a funeral service provider that combines professionalism, compassion, and dedication to helping families in their time of need. Thank you for everything – you made an incredibly challenging time a little easier to bear.
  • Avatar J Hoskins 4 weeks ago ★★★★★
    We were devastated by the sudden death of our beloved son but Sue made the process of arranging an appropriate celebration of his life as simple as possible. With her guidance, we were able to personalise the service, as well as introducing … read more us to the perfect celebrant, Brian. This awful, heartbreaking, time was definitely made easier through the care and service provided, from Sue and the team at Hilliers in Old Town, and Brian, through to Tracey who gave us so much support on the day. We were made aware of costs at every stage, so understood what we were being invoiced for. We would definitely recommend them.
  • Avatar Margaret Luker a month ago ★★★★★
    I would highly recommend Hilliers Funeral Services as they handled my husbands funeral in a professional and very caring manner at a very difficult time, everyone was so kind. Everyone who attended felt the same.
  • Avatar Sylvia Lane a month ago ★★★★★
    I cannot thank Hilliers enough for the care and kindness shown to my family at the loss of our first born son Martin. From collecting him from a London Hospital to his cremation. And for care in looking after Martin. For making a sad … read more situation that little bit easier in preparing for his funeral. Also for the floral display.
  • Avatar Kevin Baker a month ago ★★★★★
    It was very good service from all the people who worked on my wife's funeral from start to finish thanks to all at Hillier funeral service
  • Avatar Rachael Wilson a month ago ★★★★★
    Both Hillier’s and Kingshill House come highly recommended. Having been told by long-standing members of staff at the nursing home in which my mother died, plus friends and other Swindonians, that Hillier's are the 'only' … read more firm to use, I chose them - having always been Co-op in the past. I was not disappointed. The funeral held at Kingshill House was perfect. The tasteful service room beats a cold, impersonal and soulless crematorium any day of the week, and that we had the wake there too was just right rather than having to go elsewhere. As there were no time limits nor the usual conveyor belt scenarios it gave us time to celebrate her life as we wished. People could also slip off into the chapel to say their goodbyes without fuss as it was so easy and informal. Nick was quietly efficient and so kind. Him suggesting the colourful coffin was genius and so appropriate for Mum attracting the most favourable comments, however, the picture in the catalogue does not do it justice by a long way. Despite more mourners turning up than anticipated, no panic ensued, and everything went smoothly with the staff all-but invisible throughout.
  • Avatar Julie Gough a month ago ★★★★★
    I cannot thank Hilliers enough for their compassion. They are the most helpful & kind hearted people you could ever meet. Nothing is ever too much trouble. I would like to mention both John & Sian for all their help in arranging … read more my husbands funeral & for giving him the perfect send off he deserved. Thank you all so much, from all of our family.
  • Avatar Kerry Price a month ago ★★★★★
    Would highly recommend Hillier Funeral Services. From start to finish everything was explained very professionally. Anything that you wanted they went out of their way to help you through a very difficult time.
  • Avatar Jade Rivers a month ago ★★★★★
    Great customer service, very compassionate and helpful! Service done amazingly. Would only use Hilliers going forward
  • Avatar Lynda Bramham 2 months ago ★★★★★
    Can't say thank you enough for your kindness, compassion and respect shown looking after my treasured dad. You held our hand every step of the way, from start to finish and gave my dad a very special send off he desrved.
    Thank you
    … read more for everything, you were all wonderful!
  • Avatar john manners 2 months ago ★★★★★
    from start to finish the whole team involed were A+ everything went so smooth hilliers staff were so involved and made it stress free nothing was to difficult to arrange last minute decisions and arrangements made by ourselfs were no problem … read more all I can say thank you to all staff involved and hilliers funeral home
  • Avatar Jordan Mcveigh 2 months ago ★★★★★
    I cannot thank hilliers enough they made my wife's day very special i would recommend them to anyone. Thank you from the bottom of my heart your team was brilliant
  • Avatar michele dearman 2 months ago ★★★★★
    Can't thank Hilliers enough for helping make a very stressful time easier when I lost my mum recently. Professional but caring especially Kelvin in Highworth. Thank you
  • Avatar Teresa Fisher 2 months ago ★★★★★
    I would like to say that the support we received from Hilliers funeral directors from the beginning to the end was amazing and we thank them all for their support with the organization of burial for our beloved client.
  • Avatar Alan Smith 2 months ago ★★★★★
    After the passing of our beloved father, James Birch, Hillier’s were excellent in helping us deal with such a difficult time. From the outset they were helpful, empathetic and totally professional. Nick was excellent and helped us every … read more step of the way, including being able to accommodate our requests to create a more personalised occassion.
    We thank the Hillier’s team for all their help and support
  • Avatar Svitlana Herridge 3 months ago ★★★★★
    I would like to thank the Hillier team from the bottom of my heart for organizing and conducting the cremation of my mother, Valentyna Bobko. In this difficult time for me and my small family, they took care of everything. Thanks to the … read more attention to every detail, my mother's last journey, I think, pleased her. And that's exactly what I wanted - my mother's approval. A deep bow to you, workers, people with big hearts, capable of compassion, consolation. Thank you for all the care, support, boundless respect and high professionalism.
  • Avatar a gladwyn 3 months ago ★★★★★
    After the passing of my husband his care was placed in the hands of Hillier’s. John became my contact and at our first meeting he explained the various options available, listened to my hopes and expectations, and I was confident that the … read more funeral service would be handled in the best way possible,
    John and other members of staff were always helpful whenever I visited, emailed or telephoned.
    The day of the service went incredibly well, the Kingshill service room exactly suited our requirements. The actual service and cremation the next day all went off without a hitch.
    My deepest thanks go to John and all the members of staff involved with my husband’s funeral.
  • Avatar Phil Storey 3 months ago ★★★★★
    Five star service once again Thankyou
  • Avatar James Lovegrove 3 months ago ★★★★★
    In such an unexpected and utterly saddening situation I can honestly say that Nick and the team at Hillier Funeral Service could not have been nicer, kinder, perfectly respectful and understanding of all our family's requirements and … read more desires.
    I can whole heartadly say that I hope noone has to go through what I have personally gone through, but if you do I would highly recommend these guys and gals to help you through it.
  • Avatar Louise Francis 3 months ago ★★★★★
    Hillier arranged and processed a family members funeral. From start to completion they were very helpful and professional.
    Listened to me with all requests and delivered a very professional service.
    For a service that is sadly required,
    … read more I would recommend Hillier Funeral.
  • Avatar Rose Gibson 3 months ago ★★★★★
    Total professionalism, special thanks to Nick and Mark. All staff were caring and helpful. Laura (wife), me, the ma of James, we’re not quite with it after a very quick illness. They were so patient, gave us lots of advice that were invaluable … read more to us. Thank you all. Laura and Rose
  • Avatar Chris Benny 3 months ago ★★★★★
    Can’t thank Hilliers enough and the entire team who showed the highest level of care, compassion, kindness and love whilst looking after Sean.
    Although the past month has been filled with sadness the team at hilliers have always been there
    … read more to support so thank you.
    Although the entire team deserve the biggest thanks from a personal point of view an extra thank you goes to Tracy who has been a rock throughout.
    Thank you ❤️🧡❤️🧡
  • Avatar Sarah Donegan 4 months ago ★★★★★
    We cannot recommend Hillier Funeral Service highly enough.
    Absolutely seamless from beginning to end.
    The service was held in the beautiful reception room at Kingshill House, with light streaming in through the windows followed by a discreet
    … read more reception in the cosy room upstairs.
    The building has been restored so sympathetically and with such thought, making for its fitting ambience.
    Nick Sanbrooke guided us perfectly every step of the way ensuring we had the most beautiful send off for our loved one.
    Thank you Nick and all the team at Hillier.
  • Avatar kady butcher 4 months ago ★★★★★
    I can’t thank Hilliers enough for everything they did for my dad and us as a family, from the moment my dad was in their care right up until after the funeral they have been amazing and has helped us as a family get through an incredibly … read more difficult time, and I know that we have their continued support going forward, you are an incredible team and we thank you from the bottom of our hearts ♥️